Figure out Maxisys has to have decimal ID's converted to hexadecimal , which are 8 digits. At least this is the case for Hyundai's. Talked to Autel tech support over the phone. They didn't even know this. You can change settings on TS401 to read sensor ID's as hex.
I think Support needs a Harry Potter to point a magic wand at them and Chant something like Hoolius Supportae and put a magic hex on them all so support comes back to life and answers questions on this forum :-)